.png)
MÔ TẢ CÔNG VIỆC
-
- Design, develop, configure, and optimize the ServiceNow platform to meet business requirements and enterprise technical standards.
- Implement, upgrade, and maintain ServiceNow modules such as ITSM, CSM, Service Catalog, and CMDB/CSDM, ensuring effective IT service management.
- Design and develop integrations between ServiceNow and external systems using REST APIs, MID Server, and other appropriate integration tools.
- Collaborate with stakeholders to analyze requirements, propose technical solutions, and ensure platform quality, security, and compliance with governance standards.
- Drive process improvements, automate operational workflows, leverage ServiceNow AI capabilities, and provide technical troubleshooting and support.
QUYỀN LỢI
-
- Competitive salary package of up to 38,000,000 VND per month.
- Attractive referral bonus ranging from 1,000,000 to 10,000,000 VND for successful candidate referrals.
- Opportunity to work on large-scale and advanced systems, solving complex challenges while enhancing technical expertise.
- Clear career growth path with opportunities to become a Key Person, Team Leader, or Project Manager based on performance.
- Participate in engaging company activities, including online gaming tournaments, team-building events, and project celebrations.
- Performance-based promotion and salary review process with transparent career progression opportunities.
- Exposure to ambitious international projects, cutting-edge technologies, and collaboration with highly skilled professionals.
- Access to professional training programs covering AWS, Microservices, English, Japanese, and other technical or soft skills.
YÊU CẦU
-
- At least 5 years of hands-on experience with the ServiceNow platform, particularly in ITSM, Service Catalog, CMDB/CSDM, and system integrations.
- Strong knowledge of ServiceNow configuration, application development, workflows, data management, and troubleshooting.
- Experience with REST APIs, MID Server, integration architecture, and system upgrades or migrations is preferred.
- Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and collaborate with cross-functional teams.
- Fluent in English, with strong communication skills. ServiceNow certifications such as CSA, CAD, or CIS ITSM/CSM are preferred; knowledge of AI capabilities, Discovery, and IRM/GRC is a plus.
Hỗ trợ khách hàng
Hỗ trợ ứng viên
